Terms and Conditions.

Shipping

We offer free UK shipping on all orders. Cards are sent by Royal Mail Second Class, or you can select First Class post for a small additional fee. Please allow 1-2 working days to dispatch your order, and 3-4 days transit time for Second Class, or 1-2 days transit time for First Class.

Cancellation Policy

Any orders cancelled before before dispatch will be refunded in full. Any orders already dispatched that you wish to cancel will be refunded in full on return of the goods in good condition (see Returns Policy for further details).

Returns Policy

If you are unhappy with your purchase, we can either exchange or refund the items, providing we receive them back within 30 days of delivery. Goods must be returned at your own cost. Your refund will be processed within 3 days of receipt of the returned goods. Refunds will be made to the same method of payment that was used for your order. You will receive an email confirmation of your refund having been processed, however it may take your bank a few additional days to refund the amount to your card. Damaged, defective or incorrect goods will be replaced free of charge -
please email rich@mungoandshoddy.com to report any issues.

Return Address

Please send returns to:

Tillovision Ltd
56 Lower Lane
Gomersal
Cleckheaton
BD19 4QQ

Payment

We accept all major credit and debit cards via Stripe, and also accept payment via Paypal and Apple Pay. All transactions are secure and encrypted. No payment information is seen by or stored by us. All prices shown on our website are inclusive of VAT at the current rate. 

Contact Us

If you have any further questions, or wish to contact us for any reason, please email rich@mungoandshoddy.com

Richard Tillotson
Tillovision Ltd
07934 430029